I am obviously further out of touch with modern life than I realised. As regular readers of my FaceBook posts will know last Saturday my youngest son took me to Twickenham to see England v South Africa (Rugby Union for the uninitiated).
This week I received a survey from Twickenham asking me what I thought about the ground and match facilities. The focus was on the "experience"; the entertainment, the fanzone (didn't know there was one) etc etc.
I have been going to Twickenham on and off for seventy years, my dad used to take me and we stood on the old South Terrace.
Yes the game has changed, the venue has changed and the "experience" has changed. Whether the changes are for the better is open to debate - but then I am just curmudgeonly old man!